ecobet Terms & Conditions

By accessing, registering on, or using any part of the ecobet platform — including but not limited to its casino games, sportsbook, live betting interface, cashier, and customer support channels — you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety.

These terms apply to all users of ecobet regardless of device (desktop, mobile browser, or any future application), connection type, or location within Bangladesh. They apply from the moment you first access the ecobet website at ecobet.club.

ecobet reserves the right to amend, update, or replace any portion of these Terms & Conditions at any time. When material changes are made, we will notify registered players via their registered contact details and display a prominent notice on the platform. Continued use of ecobet following such notification constitutes acceptance of the revised terms.

Access to ecobet is strictly limited to adults. You must be at least 18 years of age to register an account, deposit funds, or participate in any game or betting activity on the ecobet platform. This age restriction is firm and non-negotiable.

In addition to the age requirement, you must meet all of the following eligibility criteria to use ecobet:

• You are accessing the platform from a jurisdiction where online gambling is not expressly prohibited by applicable local law.
• You are not on any self-exclusion list maintained by ecobet or any third-party responsible gaming body.
• You are not a current or former employee, contractor, consultant, agent, or family member of a current employee of ecobet or any of its affiliated service providers, including game studios and payment processors.
• You are registering one account only. Holding multiple accounts on ecobet simultaneously is prohibited.
• You are acting on your own behalf and not as an agent or proxy for any third party.

ecobet reserves the right to request proof of age and identity at any point during a player's account lifecycle. Failure to provide satisfactory documentation within the specified timeframe will result in account restriction or closure.

Registration Requirements

To access the full range of ecobet features, you must register a personal account by providing accurate, complete, and current information. The registration form requires, at minimum, a valid username, a secure password, a working email address, your full legal name, and your date of birth. All information submitted during registration must truthfully represent your real identity.

ecobet operates a Know Your Customer (KYC) verification process. Upon registration, or at any point thereafter — particularly before processing a withdrawal — ecobet may request one or more of the following documents:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address (utility bill, bank statement, or official government correspondence dated within 90 days)
• Proof of payment method (screenshot or statement confirming ownership of the bKash, Nagad, Rocket, or Upay account used for deposits)

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. ecobet will never ask for your password via email, live chat, or any other communication channel. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately via live chat or by writing to support at ecobet.club.

ecobet cannot be held liable for any losses or damages arising from unauthorised access to your account where such access resulted from your failure to keep credentials secure.

One Account Per Player

Each player is permitted to hold exactly one active account on ecobet. Duplicate accounts — including accounts opened under different names, email addresses, or payment methods by the same individual — are strictly prohibited. Where duplicate accounts are identified, ecobet reserves the right to close all duplicate accounts, void any bonuses credited to those accounts, and withhold any winnings derived from bonus funds.

Supported Payment Methods

ecobet supports a range of payment methods designed for the Bangladesh market. Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. ecobet does not accept cash deposits or any form of cryptocurrency.

Deposit Conditions

• The minimum deposit amount is ৳500 per transaction.
• Deposits are credited to your ecobet account balance instantly upon confirmation from the payment provider.
• ecobet does not charge any deposit fees. Any fees levied by your mobile money provider or bank are the responsibility of the player.
• All deposits must originate from a payment method registered in your own name. Deposits from third-party accounts are not permitted.
• ecobet reserves the right to request source-of-funds documentation for unusually large deposits as part of its anti-money-laundering obligations.

Withdrawal Conditions

• The minimum withdrawal amount is ৳1,000 per transaction.
• Withdrawals are processed to the same payment method used for the most recent deposit, in accordance with anti-money-laundering best practices.
• Processing times for mobile money withdrawals (bKash, Nagad, Rocket, Upay) are typically between 5 and 30 minutes once the withdrawal request has been approved by ecobet's finance team.
• Card withdrawals (Visa, Mastercard) may take 3 to 5 business days depending on your issuing bank.
• Your KYC verification must be complete before your first withdrawal can be processed. Unverified accounts are not eligible for withdrawals.
• ecobet does not charge withdrawal fees. However, your payment provider may apply standard transaction charges.

Currency

All transactions on ecobet are conducted in Bangladeshi Taka (BDT / ৳). ecobet does not offer multi-currency accounts. All account balances, bonus amounts, bet stakes, and winnings are denominated in BDT.

ecobet offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, free spins, and sports betting cashback. All bonuses are subject to specific terms published at the time the promotion is offered. The general conditions below apply to all ecobet promotions unless a specific promotion's terms state otherwise.

Wagering Requirements

Bonus funds credited to your account are subject to wagering requirements before they can be converted to withdrawable cash. The applicable wagering multiplier will be stated clearly in the specific promotion's terms. You must complete the required wagering within the validity period specified for that promotion; failure to do so will result in the bonus and any associated winnings being removed from your account.

Bonus Eligibility

• Each promotion is available once per player, per household, per device, and per payment method, unless explicitly stated otherwise.
• ecobet reserves the right to verify eligibility before crediting any bonus.
• Bonuses may not be combined unless ecobet explicitly confirms that stacking is permitted.
• Bonuses are non-transferable and hold no cash value outside of wagering activity on the ecobet platform.
• Any attempt to abuse the bonus system — including but not limited to low-risk hedging strategies designed to clear wagering requirements with minimal risk — will result in bonus cancellation and may lead to account suspension.

Promotion Changes

ecobet reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that any change does not retroactively affect wagering already completed in good faith. If a promotion is withdrawn while you are in the process of meeting its wagering requirements, ecobet will communicate the outcome applicable to your specific situation via your registered contact details.

Game Integrity

All casino games available on ecobet are supplied by certified third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Each game uses a Random Number Generator (RNG) that has been independently audited and certified for fairness by recognised testing laboratories. ecobet does not modify the RNG or game outcomes in any way.

Bet Acceptance

All bets and wagers placed on ecobet are subject to the platform's acceptance. ecobet reserves the right to refuse, limit, or void any bet at its sole discretion, including where:

• The bet was placed after the event or game outcome was already determined.
• There is reasonable evidence of match-fixing, event manipulation, or insider information being used.
• A technical error caused an incorrect price or payout to be displayed.
• The bet exceeds the maximum stake or win limit applicable to that market or game.

Technical Errors

In the event of a technical fault, system failure, or communication error that causes a game or bet to be interrupted or to produce an incorrect result, ecobet will investigate the incident and, where possible, restore the affected game session or bet to its last confirmed valid state. ecobet's decision on such matters is final. ecobet is not liable for any losses incurred as a direct result of technical failures beyond its reasonable control.

Responsible Gambling within Gaming

Players are reminded that all games of chance involve risk. The outcome of individual sessions cannot be predicted or guaranteed. ecobet encourages all players to set personal limits on their betting activity. Detailed information on responsible gaming tools is available on the Responsible Gaming page.

The following actions are strictly prohibited on the ecobet platform. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed, their balance forfeited where applicable, and may be reported to relevant authorities.

• Fraud and Chargebacks: Initiating a chargeback or payment dispute in bad faith after using deposited funds is considered fraud and will result in permanent account closure.
• Collusion: Cooperating with other players to gain an unfair advantage in any game, particularly in live poker or multiplayer table games, is prohibited.
• Use of Automated Tools: Using bots, scripts, software exploits, or any automated system to interact with ecobet's games or sportsbook is strictly forbidden.
• Bonus Abuse: Registering multiple accounts or providing false information to claim bonuses more than once.
• Arbitrage Betting: Systematic exploitation of pricing discrepancies across markets for guaranteed profit with no genuine risk exposure.
• Money Laundering: Using the ecobet platform to deposit, transfer, or withdraw funds derived from criminal activity.
• Underage Gambling: Any attempt by a person under the age of 18 to register or use ecobet, or any attempt by an adult to facilitate underage access.
• Harassment: Abusive, threatening, or harassing communication directed toward ecobet staff or other players via any support channel.

Closure by ecobet

ecobet reserves the right to suspend or permanently close any account at any time, with or without notice, where it determines, at its sole discretion, that a player has violated these Terms & Conditions, engaged in prohibited conduct, provided false information during registration, or poses a risk to the integrity of the platform.

Where an account is closed due to a breach by the player, any remaining balance — including winnings derived from regular play using real-money deposits — may be withheld pending investigation. Balances derived solely from bonus funds will be forfeited. ecobet will communicate its findings and any applicable refund within a reasonable timeframe.

Self-Exclusion and Voluntary Closure

Players may request voluntary account closure at any time by contacting ecobet support via live chat or email. If you are requesting closure for responsible gaming reasons, you may also activate a self-exclusion period (temporary or permanent) through your account settings or by contacting support. During a self-exclusion period, ecobet will use reasonable measures to prevent the excluded player from opening a new account. For full details on self-exclusion tools, please visit the Responsible Gaming page.

Dormant Accounts

An account is considered dormant after 12 consecutive months of inactivity (no login, deposit, withdrawal, or wager). ecobet will notify you at your registered email address before applying any dormancy-related balance adjustments. Players may reactivate a dormant account at any time by logging in and completing any required reverification steps.

To the fullest extent permitted by applicable law, ecobet's total liability to any player in connection with their use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

ecobet shall not be liable for any of the following categories of loss, whether direct or indirect:

• Loss of profits, winnings, or anticipated savings
• Loss of data or account information resulting from player negligence
• Interruption of service caused by third-party infrastructure failures, including payment network outages affecting bKash, Nagad, Rocket, or Upay
• Losses caused by force majeure events including natural disasters, government actions, power failures, or internet service disruptions
• Any consequence arising from a player's reliance on information provided on third-party websites or by unofficial ecobet representatives

Nothing in these Terms & Conditions shall limit or exclude liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

ecobet reserves the right to revise these Terms & Conditions at any time. The most current version will always be accessible at ecobet.club/terms-conditions. The "Last Updated" date displayed at the top of this page reflects the date on which the most recent revision was published.

Where amendments are material — meaning they significantly affect players' rights or obligations — ecobet will provide at least 7 days' advance notice via registered email and a prominent on-platform notification before the revised terms take effect. Non-material amendments (such as corrections of typographical errors or clarifications that do not alter meaning) may be published immediately without prior notice.

If you do not agree with a proposed amendment, you must close your account before the effective date of the change. Continued use of ecobet after the effective date constitutes your acceptance of the revised Terms & Conditions.

Questions about these Terms & Conditions may be directed to our support team, available 24/7 via live chat. You may also write to us at: support at ecobet.club. Our team aims to respond to all written queries within 24 hours Bangladesh Standard Time (BST, UTC+6).